Urgent

What They Do

Water DamageFire and SmokeOdorContents

• Fire damage cleanup & repair
• Assessment And Consultation
• Complete Restoration
• Content Cleaning
• Damage Repair
• Initial Assessment
• Odor Removal
• Remediation Services
• Repair Services
• Smoke Damage
• Smoke Damage Repair Services
• Smoke Odor Removal
• Structural Cleaning

Before You Call Urgent

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. How will you deal with smoke odor inside wall cavities and the HVAC ducts?
4. Do you do contents pack out, and will I get an itemized inventory?
5. What do you think the source is?

Ask for a North Carolina general contractor license and look it up with the state Licensing Board for General Contractors, plus state trade licenses for plumbing, electrical or heating work. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• DIY with careGetting Smoke Odor Out of a Home, and Why Ozone Is RiskyHow to remove smoke odor from a home for good. Clean the source, wash fabrics, fix the HVAC, seal what cannot be cleaned, and why ozone generators are risky.
• DIY friendlySaving Wet or Smoky Photos, Papers and KeepsakesHow to save wet or smoke damaged photos, papers, books and keepsakes. Rinse, air dry, freeze what you cannot dry in 48 hours, and what never to do with heat.