Vigilant

What They Do

Water DamageFire and SmokeBiohazard

• Biohazard Restoration
• Burst Pipe
• Disaster Strikes
• Emergency Restoration

Before You Call Vigilant

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. How will you deal with smoke odor inside wall cavities and the HVAC ducts?
4. Do you do contents pack out, and will I get an itemized inventory?
5. Are your technicians trained in bloodborne pathogen safety?

Ask for a Maryland Home Improvement Commission license number and look it up with the state. Also ask for proof of insurance, industry certification for the restoration crew and lead safe certification for any pre-1978 home.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• Call a proTrauma and Unattended Death Cleanup, What Families Should KnowA gentle guide for families after a death or injury at home. What you do not have to do yourself, how cleanup works, who pays, and how to choose a crew.
• DIY friendlyWasher, Dishwasher, Fridge and Toilet Supply Line LeaksHow washer hoses, dishwasher lines, ice maker tubing and toilet supply lines fail, how to clean up each kind of leak, and how to replace a line yourself.