Pioneer Restoration

What They Do

Water DamageOdor

• Area rug cleaning
• General carpet cleaning
• Pet stain & odor removal
• Upholstery cleaning
• Emergency Response
• Emergency Service
• Flood Cleanup
• Home Services
• Residential And Commercial
• Water & Flood Cleanup
• Water Damage

In Their Own Words

We are a family, owned and operated company. Scott and Marj, husband and wife, operated together. We believe in giving high-quality service to those experiencing a disaster of any kind that we can help with. Scott is IICRC triple master certified. We are quickly growing towards being the premier water damage company serving Eagle River, Chugiak, and beyond. We started by offering carpet cleaning in 2013 and quickly added several services over the next several years. We added limited water damage services in 2015 and grew by leaps and bounds after the earthquake in 2018! Since then we have filled out our ranks with amazing friends and family to provide amazing service!

Written by the business on its public profile. We have not verified these claims.

Before You Call Pioneer Restoration

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. What do you think the source is?
4. Will you use ozone, and if so how long must we stay out?

Ask for the contractor’s Alaska registration number, and for home building or remodeling a residential endorsement, and look them up with the state. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careGetting Smoke Odor Out of a Home, and Why Ozone Is RiskyHow to remove smoke odor from a home for good. Clean the source, wash fabrics, fix the HVAC, seal what cannot be cleaned, and why ozone generators are risky.
• DIY friendlyWasher, Dishwasher, Fridge and Toilet Supply Line LeaksHow washer hoses, dishwasher lines, ice maker tubing and toilet supply lines fail, how to clean up each kind of leak, and how to replace a line yourself.
• DIY with careSoot Cleanup With a Dry Chemical SpongeHow to clean soot off walls, ceilings and lampshades with a dry chemical sponge, step by step, and why you must dry clean before any wet cleaning touches it.