Original

What They Do

Water Damage

Before You Call Original

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?

Ask for a Massachusetts home improvement contractor registration and, for structural work, a construction supervisor license, and look both up with the state. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY friendlyWasher, Dishwasher, Fridge and Toilet Supply Line LeaksHow washer hoses, dishwasher lines, ice maker tubing and toilet supply lines fail, how to clean up each kind of leak, and how to replace a line yourself.