Icon's Professional Carpet Care and water restoration

What They Do

Water DamageOdor

• Area rug cleaning
• General carpet cleaning
• Upholstery cleaning
• Carpet steam cleaning
• Mattress cleaning
• Pet stain & odor removal

In Their Own Words

24-hours water damage residential and Commercial

Written by the business on its public profile. We have not verified these claims.

Before You Call Icon's Professional Carpet Care and water restoration

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. What do you think the source is?
4. Will you use ozone, and if so how long must we stay out?

Ask for a Virginia contractor license and look it up with the Department of Professional and Occupational Regulation, or with the North Carolina board for homes across the state line. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careGetting Smoke Odor Out of a Home, and Why Ozone Is RiskyHow to remove smoke odor from a home for good. Clean the source, wash fabrics, fix the HVAC, seal what cannot be cleaned, and why ozone generators are risky.
• DIY friendlyWasher, Dishwasher, Fridge and Toilet Supply Line LeaksHow washer hoses, dishwasher lines, ice maker tubing and toilet supply lines fail, how to clean up each kind of leak, and how to replace a line yourself.
• DIY with careSoot Cleanup With a Dry Chemical SpongeHow to clean soot off walls, ceilings and lampshades with a dry chemical sponge, step by step, and why you must dry clean before any wet cleaning touches it.