Kustom US Restoration: Formerly Zion Carpet and Restoration

What They Do

Water DamageMoldMold TestingFire and SmokeSewage

• Water damage-related cleanup & repair
• Fire damage cleanup & repair
• Mold inspection
• Water damage-related mold removal
• Sewage cleanup

In Their Own Words

Kustom US offers a full suite of disaster restoration and emergency restoration recovery services in Pasco, WA and the surrounding areas to help you minimize the impact of any loss on your home or business and maximize the efficiency of your recovery process. Kustom is the premier disaster restoration service in Washington and throughout the Northwest Region for our unparalleled customer experience, attention to detail, and quality workmanship. Contact us today for immediate assistance covering all your emergency restoration service needs.

Written by the business on its public profile. We have not verified these claims.

Before You Call Kustom US Restoration: Formerly Zion Carpet and Restoration

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. Do you also do remediation? If so, who checks your work?

Ask for the company’s contractor registration number and look it up with the Washington State Department of Labor and Industries. Also ask for proof of insurance and industry certification for the technicians.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proMold Testing, When It Is Worth It and How to Read a Lab ReportWhen a mold test is worth paying for, which kind to ask for, why store kits mislead, and how to read spore counts, outdoor controls and a lab report yourself.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.