PuroClean of NorthWest Rochester

What They Do

Water DamageFire and Smoke

In Their Own Words

The Paramedics of Property Damage.

Written by the business on its public profile. We have not verified these claims.

Before You Call PuroClean of NorthWest Rochester

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. How will you deal with smoke odor inside wall cavities and the HVAC ducts?
4. Do you do contents pack out, and will I get an itemized inventory?

For mold jobs over 10 square feet, ask for a New York State licensed mold assessor and a separate licensed remediator. Also check local contractor licensing and ask for proof of insurance and industry certification for the crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• DIY friendlyWasher, Dishwasher, Fridge and Toilet Supply Line LeaksHow washer hoses, dishwasher lines, ice maker tubing and toilet supply lines fail, how to clean up each kind of leak, and how to replace a line yourself.
• Call a proElectrical Safety After Water or Fire DamageHow to stay safe around electricity after a flood, leak or fire. When to shut off power, when to call the utility, what to replace and the warning signs.