911 Restoration HQ

What They Do

Water DamageMoldFire and SmokeSewage

• Water damage-related cleanup & repair
• Fire damage cleanup & repair
• Flood cleanup
• Flood restoration
• Mold cleaning

In Their Own Words

911 Restoration is a national leader in property damage restoration, providing water damage restoration, mold remediation, fire and smoke damage cleanup, sewage removal, and commercial restoration services through a network of IICRC-certified franchise locations across the United States and Canada. With a 45-minute response time guarantee and 24/7 availability, every 911 Restoration team is trained to deliver fast, compassionate service and a Fresh Start to homeowners and businesses in their communities.

Written by the business on its public profile. We have not verified these claims.

Before You Call 911 Restoration HQ

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. How will you deal with smoke odor inside wall cavities and the HVAC ducts?

California requires a state contractor license for most repair jobs over $1,000. Ask for the number and check it with the Contractors State License Board.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• Call a proSewage Backup Cleanup, What You Can and Cannot DoWhat to do when sewage backs up into your home. How to stay safe, what you can clean yourself, what must be thrown out, and when to call a specialist.