The Jones Companies

What They Do

Water DamageMoldFire and SmokeSewageStormContents

• Boarding Up Structures Due To Fire Damage
• Clean And Repair
• Commercial Property
• Contents Restoration
• Dehumidification
• Disaster Restoration Mitigation
• Disposing Of Materials
• Dry Ice Blasting
• Emergency Response 24/7/365
• Environmental Services
• Fire Damage Restoration
• Fire Prevention
• Fire Safety
• General Plumbing
• Key Services
• Mold Damage Remediation
• Mold Damage Restoration
• Mold Removal
• Overflowing Toilets
• Power Washing
• Reconstruction Services
• Repair & Restoration
• Residential And Commercial
• Restoration Projects
• Selective Demolition
• Sewage Backup
• Storm Damage
• Structural Drying And Locating Hidden Water Damage

Before You Call The Jones Companies

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. How will you deal with smoke odor inside wall cavities and the HVAC ducts?

Ask for a North Carolina general contractor license and look it up with the state Licensing Board for General Contractors, plus state trade licenses for plumbing, electrical or heating work. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• Call a proSewage Backup Cleanup, What You Can and Cannot DoWhat to do when sewage backs up into your home. How to stay safe, what you can clean yourself, what must be thrown out, and when to call a specialist.