Kustom Disaster Restoration

What They Do

Water DamageMoldMold TestingFire and SmokeBiohazardStorm

• Carpet cleaning
• Fire damage cleanup & repair
• Flood cleanup
• Flood restoration
• Flooring
• Mold cleaning
• Mold damage restoration
• Mold inspection
• Mold mitigation
• Mold remediation
• Remodeling
• Water damage-related cleanup & repair
• Water damage-related mold removal
• Water removal
• 24/7 Emergency Response
• 24/7 Emergency Restoration Services
• Applied Microbial Remediation
• Applied Structural Drying
• Assessment & Documentation
• Boarding Up
• Broken Pipe
• Building Consulting
• Building Restoration
• Building Stabilization
• Commercial Properties
• Commercial Property
• Construction And Restoration
• Covid 19 Decontamination Services

In Their Own Words

Disasters happen. That's why our team is available 24/7/365 to help mitigate the fire, water, or other damage to your property. Whether you have suffered property damage due to water, fire, or other disaster, Kustom Jackson (formerly Patriot Restoration) offers a wide array of property restoration services to help you minimize the impact and maximize your efficiency during the damage restoration and recovery process. Since 1968 Kustom has been the premier water damage, fire damage, and damage restoration company in the markets we service. Licensed, bonded, and insured, with all employees passing background checks and receiving ongoing trade, safety, and customer service training; you can choose Kustom with confidence.

Written by the business on its public profile. We have not verified these claims.

Before You Call Kustom Disaster Restoration

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. Do you also do remediation? If so, who checks your work?

Ask for a Michigan residential builder or maintenance and alteration contractor license and look it up with the Department of Licensing and Regulatory Affairs. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proMold Testing, When It Is Worth It and How to Read a Lab ReportWhen a mold test is worth paying for, which kind to ask for, why store kits mislead, and how to read spore counts, outdoor controls and a lab report yourself.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.