First Call Restoration

What They Do

Water DamageMoldMold TestingFire and SmokeSewageBiohazardStorm

• Water damage-related cleanup & repair
• Fire damage cleanup & repair
• Flood cleanup
• Flood restoration
• Mold cleaning
• Mold damage restoration
• Mold mitigation
• Mold remediation
• Flooring
• Mold inspection
• Water damage-related mold removal
• Painting
• Water damage-related pest control
• Plumbing
• Remodeling
• Roofing
• Sewage cleanup
• Water removal
• Biohazard & Trauma cleanup
• Water Damage Restoration
• Storm damage
• Water leak
• Flooded basement
• Tree damage
• Insurance repairs
• Dehumidification
• Water extraction
• 24/7 Emergency Service

In Their Own Words

FIRST CALL is locally owned and operated. Serving Jackson, Washtenaw and surrounding communities. Damage from fire, water, wind or mold can be frustrating, inconvenient and emotionally difficult. FIRST CALL is committed to providing quality service and customer satisfaction. We also work directly with your insurance company with constant communication between all parties to help take the burden off of you. We can handle the job from start to finish. Contents, demolition, dryout, reconstruction. Including facilitating all subcontractors. FIRST CALL will be the only call you need to make.

Written by the business on its public profile. We have not verified these claims.

Before You Call First Call Restoration

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. Do you also do remediation? If so, who checks your work?

Ask for a Michigan residential builder or maintenance and alteration contractor license and look it up with the Department of Licensing and Regulatory Affairs. Also ask for proof of insurance and industry certification for the restoration crew.

They list no storefront. Ask where the business is based and whether the crew is their own.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proMold Testing, When It Is Worth It and How to Read a Lab ReportWhen a mold test is worth paying for, which kind to ask for, why store kits mislead, and how to read spore counts, outdoor controls and a lab report yourself.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.