Insurance guide
Condo, HOA and Co-op Leaks, Whose Pipe Is It
In a condo, HOA or co-op, your governing documents and the master insurance policy decide who owns the pipe and who pays, which usually means the association handles common pipes and the structure while you handle what serves only your unit and your belongings.
Three Documents Decide Almost Everything
Condo, HOA and co-op leaks feel confusing because more than one party owns part of the building. The answers are written down, usually in three places.
- The governing document. In a condo or HOA this is the declaration of covenants, conditions and restrictions. In a co-op it is the proprietary lease. It defines where your unit ends and the common elements begin, and who must repair what.
- Bylaws and house rules. These cover procedures, such as how to report leaks, access rules and whether owners must carry insurance.
- The master insurance policy. The association’s policy covers the building to a point that depends on how it was written.
Your own unit owner policy, often called an HO-6 for condos and co-ops, covers what the master policy does not, plus your belongings and liability.
Ask your manager or board for copies if you do not have them. Look for sections titled unit boundaries, maintenance, repairs, insurance and damage. These documents, and not general rules of thumb, decide your case. State law also fills in defaults where the documents are silent.
This is general information and not legal advice. For a large loss or a dispute with the board, an attorney who handles community association law can read your documents.
Whose Pipe Is It
Here is how responsibility often falls. Your documents may say something different, so treat this as a starting point.
| Where the leak started | Often responsible for repair |
|---|---|
| Main riser or stack serving several units | Association |
| Roof, exterior walls, windows in some buildings | Association |
| Branch line serving only your unit | Often the unit owner, sometimes the association |
| Your toilet, sink, shower pan, water heater | Unit owner |
| Appliance supply line in your unit | Unit owner |
| Your neighbor’s fixture or appliance | That neighbor |
| Balcony or patio assigned to one unit | Depends on documents |
Two ideas often come up. First, the point of connection. Many documents say the association owns the pipe up to the valve or joint where it branches off to serve only one unit, and the owner owns everything past it. Second, who caused the leak. Even if a pipe belongs to the association, an owner who damaged it may be responsible.
Fixing the leaking part and paying for the damage it caused are two separate questions. The party who owns the pipe fixes it. Who pays for the water damage in each unit depends on the documents, the insurance and sometimes on negligence.
How the Master Policy Is Written
Master policies generally fall into three styles. Your association’s manager or insurance agent can tell you which one you have.
| Style | What the master policy covers | What you usually cover |
|---|---|---|
| Bare walls | Structure and common areas only | Drywall, flooring, cabinets, fixtures and everything inside |
| Single entity | Structure plus original finishes and fixtures | Upgrades you added, and belongings |
| All-in | Structure, original finishes and many improvements | Belongings and some upgrades |
The master policy also has a deductible, and many are large, sometimes $10,000, $25,000 or more. Your documents may say the owner of the unit where the leak started pays that deductible, or that the association does. This is where many owners get an unexpected bill.
Your HO-6 policy should match the master policy. If the master is bare walls, you need enough dwelling coverage on your HO-6 to rebuild the inside of your unit. If you upgraded kitchens or floors, cover those improvements too.
Check for loss assessment coverage on your HO-6. It can help pay your share when the association charges owners for a large loss or for the master deductible, subject to your policy’s limit and terms.
When the Leak Comes From a Neighbor
A leak from the unit above is one of the most common condo and co-op losses. Act fast and keep it calm.
- Knock on the door of the unit above. If no one answers, call building staff, security or management right away. Most buildings can shut off water to a line or enter a unit in an emergency.
- Protect your unit. Catch water, move belongings and turn off power to wet light fixtures from the breaker.
- Photograph your damage and, if possible, the source upstairs.
- Notify management in writing the same day, with photos.
- Report to your own insurer. Do not wait for the neighbor’s insurer to act.
Who pays often depends on whether the neighbor was negligent. A tub left running is negligence. A pipe that fails without warning may not be. If the neighbor was at fault, their liability coverage may pay for your damage. Often your insurer pays you first, then seeks repayment from the neighbor’s insurer. That process is called subrogation, and it can get your deductible back.
Leaks in multi-unit buildings often affect several units. Mitigation should be coordinated across all of them, since drying only one unit leaves wet materials in the next.
Co-ops Work a Little Differently
In a co-op you do not own your apartment as real estate. You own shares in a corporation that owns the building, and your proprietary lease gives you the right to live in your unit. The lease and house rules decide responsibility for repairs.
Common patterns in co-op leases include these.
- The co-op usually maintains the building structure, risers, main systems and roof.
- The shareholder usually maintains the interior of the apartment and fixtures and appliances inside it.
- Many proprietary leases require shareholders to carry their own insurance and to name the co-op as an additional insured.
- Renovations need approval and an alteration agreement, which can make a shareholder responsible for leaks caused by that work.
Leak repairs in co-ops often move through the managing agent and the superintendent. Report in writing to both. Ask the managing agent which parts they will repair and which you must handle, and ask them to put it in writing.
If your apartment was renovated, check whether any leaking fixture or line was part of that work. Improvements a prior owner made can also become your responsibility under some leases.
Getting It Fixed Without a Fight
Disputes over who owns a pipe can stall repairs for weeks while wet materials grow mold. Keep the repair moving while the money question is settled.
- Mitigate first. Drying should start within a day or two no matter who ends up paying. Most documents and policies expect everyone to prevent further damage.
- Put everything in writing. Report the leak, the date and the damage to management and to any neighbor involved.
- Ask for the source report. Request the plumber’s written finding on where the leak was and what failed. That report usually decides who is responsible.
- Share information with the other parties’ insurers, like photos and moisture readings, so each claim can move.
- Know your deadlines. Your own policy requires prompt notice. Do not wait for the board to decide before reporting.
- Escalate calmly with a written request to the board, then to your state’s community association regulator or an attorney if needed.
Photos, dates and the plumber’s report settle most disputes. Arguments at the elevator settle none. Use the directory to find a specialist near you if the building needs outside drying help.
Step by Step
Stop the Water
Close your unit’s shutoff if the leak is yours. If it comes from above or a common pipe, call building staff or management at once.
Protect and Photograph
Move belongings, catch drips and photograph every wet area, including the ceiling, walls and floors.
Report in Writing
Email management or the managing agent the same day with photos, the time and the location of the leak.
Get the Source Report
Ask for the plumber’s written finding on what failed and where. Keep a copy.
Read Your Documents
Check your declaration or proprietary lease for unit boundaries, repair duties and who pays the master deductible.
Report to Your Insurer
Open a claim on your unit owner policy. Ask about dwelling coverage for finishes and about loss assessment coverage.
Coordinate Drying
Make sure drying covers every affected unit and the spaces between floors, not just the visible damage.
Mistakes That Make It Worse
- Waiting for the board to decide who pays before drying. Mold that grows during the argument makes the loss bigger for everyone.
- Assuming the master policy covers your kitchen and floors. In a bare walls building, the inside of your unit is yours to insure.
- Skipping loss assessment coverage. A large master deductible can be passed to owners.
- Arguing verbally with a neighbor or the super with nothing in writing. Written reports and photos are what insurers use.
- Replacing a leaking fixture before the plumber documents it. The failed part helps show what happened.
Where You Live Matters
Nevada
Condos and HOAs in Nevada are governed by chapter 116 of the Nevada Revised Statutes, which sets default rules for common interest communities alongside each association’s own declaration. The Nevada Real Estate Division oversees community associations and has an ombudsman office that can help owners understand the process.
Los Angeles County
In California, condos and HOAs fall under the Davis-Stirling Common Interest Development Act. It sets default rules for who maintains common areas and separate interests when the CC&Rs do not say otherwise, so read your CC&Rs first and the statute second.
New York City
New York City has many co-ops as well as condos, and co-op repair duties come from the proprietary lease and house rules. Buildings usually route leak repairs through the managing agent and the superintendent, and many require shareholders and unit owners to carry their own insurance. Report leaks to both in writing.
When to Call a Pro
- Water spread across several units or into the floor or ceiling between them
- The association and owners disagree on responsibility for a large loss
- You receive an assessment or deductible bill you believe is wrong under your documents
- Mold appears in your unit after a leak from a common pipe or another unit
- Water came from a sewer stack or a neighbor’s toilet
Find water damage restoration companies in Los Angeles County, Miami and Fort Lauderdale, Dallas and Fort Worth, Houston, New York City and 40 more metro areas.
Questions People Ask
Who pays for water damage from the condo above me?
Does the HOA pay for a leak inside my walls?
What does an HO-6 policy cover?
Who pays the master policy deductible after a condo leak?
Is a co-op responsible for leaks in my apartment?
- Time
- 1 to 2 hours to read your documents and report the leak
What You Need
- Your declaration, CC&Rs or proprietary lease
- Bylaws and house rules
- The association’s master insurance policy summary
- Your own unit owner policy
- Phone camera and a claim log
Safety First
- Find your unit’s water shutoff before you need it, often under sinks or in a utility closet
- If water is coming through a light fixture, turn off that circuit at the breaker from a dry spot
- Stay out from under a ceiling that is sagging or bulging with water
- Treat water from a neighbor’s toilet or a sewer stack as contaminated
Keep Reading
- DIY with careCeiling Leak or Sagging Ceiling, What to Do Right NowWhat to do when water drips through a ceiling or the ceiling sags. Keep people clear, cut power to wet fixtures, drain a bulge safely and find the source.
- DIY with careDoes Homeowners Insurance Cover Water DamageWhat homeowners insurance usually covers for water damage, what it usually excludes, why flood is separate, and how to read your own policy before you file.
- DIY with careRenters, Water Damage and Mold, Who Is ResponsibleWho pays when a rental floods or grows mold, what landlords usually must fix, what renters insurance covers, and how to report problems in writing.
- DIY friendlyHow to Document Damage for an Insurance ClaimA step by step way to photograph damage, list ruined belongings, keep receipts and a claim log, so your insurance claim is paid on facts instead of memory.
- DIY with careLeaks and Mold in New York City ApartmentsLeaks from upstairs, steam radiators, old risers and basement floods in NYC apartments, plus who fixes what, Local Law 55 mold rules and reporting to 311.
General information for homeowners and renters, not professional, legal or medical advice. When a job involves electricity, gas, structural damage or hazardous materials, stop and call a qualified professional.