Firstcall - Grimes

What They Do

Water DamageMoldFire and SmokeStorm

• Drywall installation
• Drywall repair
• Exterior painting
• Fan installation
• Gutter cleaning
• Install flooring
• Paint indoors
• Plumbing fixture installation
• Remodeling
• Repair flooring
• Repair water fixtures
• Tile work installation
• Tile work replacement
• Fire damage cleanup & repair
• Roofing
• Water damage-related cleanup & repair
• Flood restoration
• Roof installation
• Roof repair
• Roof repair for storm & wind damage
• Basement Finishing
• Bathroom Remodeling
• Design Consultation
• Fire And Flood Restoration
• Fire And Smoke Damage
• Fire Safety
• Home Design
• Mold Restoration

In Their Own Words

Firstcall Restoration is a full service insurance restoration company serving the Des Moines metro area. We can handle all your emergency water mitigation, fire & water damage restoration, storm damage repairs, mold remediation, and other repair needs. We are a group of professionals that have been serving Iowans since 1989.

Written by the business on its public profile. We have not verified these claims.

Before You Call Firstcall - Grimes

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. How will you deal with smoke odor inside wall cavities and the HVAC ducts?

Ask for the contractor’s Iowa registration and, for plumbing or electrical work, a state trade license. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• DIY with careEmergency Roof Tarping After a StormHow to tarp a storm damaged roof safely, what to buy, how far the tarp must run, how to fasten it so wind cannot lift it, and when to leave the roof to a pro.