1st Call Disaster Services

What They Do

Water DamageMoldFire and SmokeSewageBiohazardStorm

• Flood cleanup
• Flood restoration
• Mold damage restoration
• Mold Remediation
• Water removal
• 24 Hour Emergency Response
• Air Filtration
• Allergen Control
• Appliance Leak Cleanup
• Biohazard & Trauma
• Biohazard Cleanup Services
• Board-Ups
• Burst Pipes
• Cleaning & Sanitization Services
• Commercial Cleaning
• Commercial Disaster
• Comprehensive Reconstruction Services
• Consultation Services
• Damage Assessment
• Damage Mitigation
• Damage Reconstruction
• Damage Recovery Services
• Damage Repair
• Disaster Restoration
• Emergency Power Generation
• Energy Solutions
• Fire & Smoke Damage Restoration
• Flooded Basement

In Their Own Words

Nestled in the heart of Florence, Kentucky, since 2013, 1st Call Disaster Services stands ready to assist residential and commercial clients with a swift response to water, storm damage restoration, and emergency roofing services. Certified technicians leverage their dedication and expertise to restore properties to their pre-disaster states, alleviating clients' emotional burdens by providing the utmost care and diligence during these challenging moments.

Written by the business on its public profile. We have not verified these claims.

Before You Call 1st Call Disaster Services

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. How will you deal with smoke odor inside wall cavities and the HVAC ducts?

Ohio, Kentucky and Indiana have no statewide general contractor license, so check with your city or county and ask for state trade licenses for plumbing or electrical work. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• Call a proSewage Backup Cleanup, What You Can and Cannot DoWhat to do when sewage backs up into your home. How to stay safe, what you can clean yourself, what must be thrown out, and when to call a specialist.