Casualty Recovery Group, Inc.

What They Do

Water DamageFire and Smoke

Before You Call Casualty Recovery Group, Inc.

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. How will you deal with smoke odor inside wall cavities and the HVAC ducts?
4. Do you do contents pack out, and will I get an itemized inventory?

Ask for the contractor license your city or village requires, since Illinois has no statewide general contractor license, and check it with the local building department. Also ask for proof of insurance and industry certification for the technicians.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• DIY friendlyWasher, Dishwasher, Fridge and Toilet Supply Line LeaksHow washer hoses, dishwasher lines, ice maker tubing and toilet supply lines fail, how to clean up each kind of leak, and how to replace a line yourself.
• Call a proElectrical Safety After Water or Fire DamageHow to stay safe around electricity after a flood, leak or fire. When to shut off power, when to call the utility, what to replace and the warning signs.