ServiceMaster

What They Do

Water DamageMoldFire and SmokeOdor

• Cleaning And Disinfecting
• Cleanup And Restoration
• Commercial And Residential Services
• Commercial Buildings
• Commercial Cleaning
• Continuing Education Classes
• Data And Electronics Restoration
• Disaster Clean Up Services
• Disaster Restoration Services
• Emergency Restoration
• Fire And Smoke Damage
• Mold Damage
• Mold Removal Services
• Natural Disaster
• Pre Loss Planning
• Residential Odor Removal Services
• Residential Restoration
• Residential Water Damage
• Water Fire
• Weather Damage

Before You Call ServiceMaster

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. How will you deal with smoke odor inside wall cavities and the HVAC ducts?

Ask for the contractor license your city or village requires, since Illinois has no statewide general contractor license, and check it with the local building department. Also ask for proof of insurance and industry certification for the technicians.

They list no storefront. Ask where the business is based and whether the crew is their own.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• DIY with careGetting Smoke Odor Out of a Home, and Why Ozone Is RiskyHow to remove smoke odor from a home for good. Clean the source, wash fabrics, fix the HVAC, seal what cannot be cleaned, and why ozone generators are risky.