Water damage restoration service in Matthews, NC
1-800 Water Damage of South Charlotte and Union County
4.7 from 57 public reviews
3840 Matthews-Indian Trail Rd #1a, Matthews, NC 28104
1-800 Water Damage of South Charlotte and Union County does water damage restoration, fire and smoke damage restoration and sewage cleanup in Matthews, NC, rated 4.7 out of 5 across 57 public reviews.
What They Do
Water DamageFire and SmokeSewage
In Their Own Words
1-800 WATER DAMAGE of South Charlotte/Union County is your locally owned and operated water mitigation franchise focused on taking care of our customer’s homes and businesses as if they are our own. We pride ourselves in getting to location fast, doing a thorough inspection to source the cause, and then outline a plan to have it dried, cleaned, and repaired.
Written by the business on its public profile. We have not verified these claims.
Before You Call 1-800 Water Damage of South Charlotte and Union County
- Do you take moisture readings every day and will you give me the drying log?
- Are your technicians certified in water damage restoration?
- How will you deal with smoke odor inside wall cavities and the HVAC ducts?
- Do you do contents pack out, and will I get an itemized inventory?
- Will you remove the carpet and pad that the sewage touched?
In North Carolina, ask for a license number and check it with the state Licensing Board for General Contractors, and in South Carolina check with the state Department of Labor, Licensing and Regulation. Also ask for proof of insurance and industry certification for the technicians.
How Their Reviews Break Down
Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.
Read This While You Wait
- DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
- Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
- Call a proSewage Backup Cleanup, What You Can and Cannot DoWhat to do when sewage backs up into your home. How to stay safe, what you can clean yourself, what must be thrown out, and when to call a specialist.
- DIY friendlyWasher, Dishwasher, Fridge and Toilet Supply Line LeaksHow washer hoses, dishwasher lines, ice maker tubing and toilet supply lines fail, how to clean up each kind of leak, and how to replace a line yourself.
Hours
This company does not publish hours. Call to confirm when they answer.
Location
Map data © OpenStreetMap contributors
Profile Facts
- Owner verified profile
- 30 photos on their public profile
- Website at 1800waterdamage.com
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