Total Restoration

What They Do

Water DamageMoldFire and SmokeOdor

• Total Restoration - Odor Removal
• Dash Drains, LLC - Plumbing Drain Repair

In Their Own Words

Total Restoration provides expert water, fire, and mold damage cleanup and full property recovery for homes and businesses across Greater Boston, Rhode Island, and Southern Massachusetts. Formerly ECS Carpet Cleaning, we carry forward 40+ years of trusted service with a modern, white-glove approach that blends compassionate care with advanced technology. From emergency mitigation and cleanup to complete reconstruction, our IICRC-certified team delivers professionalism, transparency, and quality at every step. Proudly independent and locally owned, we put customers first in every decision.

Written by the business on its public profile. We have not verified these claims.

Before You Call Total Restoration

1. Do you take moisture readings every day and will you give me the drying log?
2. Are your technicians certified in water damage restoration?
3. Where do you think the moisture is coming from, and who fixes it?
4. Will you set up containment and negative air, and how will you protect the rest of the home?
5. How will you deal with smoke odor inside wall cavities and the HVAC ducts?

Ask for a Massachusetts home improvement contractor registration and, for structural work, a construction supervisor license, and look both up with the state. Also ask for proof of insurance and industry certification for the restoration crew.

How Their Reviews Break Down

Counts from public listings as of September 23, 2026. A handful of reviews says less than a few hundred.

Read This While You Wait

• DIY with careWhat to Do in the First 24 Hours After Water DamageAn hour by hour plan for the first day after water damage. Make it safe, stop the source, document, remove water and start drying before mold can start.
• DIY with careSafe DIY Mold Cleanup for Areas Under 10 Square FeetA step by step method to clean up mold under 10 square feet safely, with the gear to buy, what to throw away, why bleach is not the default, and when to stop.
• Call a proThe First 48 Hours After a House FireWhat to do in the first two days after a house fire. Safe re-entry, utilities, insurance calls, securing the home, food, medicine and what never to clean.
• DIY with careGetting Smoke Odor Out of a Home, and Why Ozone Is RiskyHow to remove smoke odor from a home for good. Clean the source, wash fabrics, fix the HVAC, seal what cannot be cleaned, and why ozone generators are risky.